Blog



The 2016 Consumer Expectations Report

The amount of information, choice and technological opportunities that are available today make nearly everyone expect more. Customer expectations are rising faster and businesses need to stay up-to-date with customer expectations to respond accordingly. It’s no longer enough to put products out on display and expect consumers to buy.

Meeting customer expectations and delivering a great customer experience is equivalent to competitive advantage and must be a top strategic priority. It’s a unique opportunity to be different and stand out in a crowded market place.

Read more at Guided Selling.

 

Recent Headlines

  1. Issues with Grid Questions Jeffrey Henning 24-Jun-2019
  2. Grocery Shopping Survey Jeffrey Henning 22-Jun-2019
  3. 2019 Summer Vacation Survey Jeffrey Henning 11-Jun-2019
  4. Asking Too Much Jeffrey Henning 07-Jun-2019


White Papers


Consumer Research

  1. Grocery Shopping Survey Jeffrey Henning 22-Jun-2019
  2. 2019 Summer Vacation Survey Jeffrey Henning 11-Jun-2019
  3. Vendor Communications Email Survey Jeffrey Henning 27-Apr-2019
  4. TTRPG, Gamebook, and Interactive Fiction Survey Jeffrey Henning 27-Apr-2019


From Jeffrey Henning's Blog

  1. Issues with Grid Questions Jeffrey Henning 24-Jun-2019
  2. Asking Too Much Jeffrey Henning 07-Jun-2019
  3. Helping You Through the Entire Survey Research Process Jeffrey Henning 02-Mar-2019
  4. Market Research Conference Calendar - 2019 Jeffrey Henning 12-Dec-2018