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Connecting the Customer Dots Is Vital to Business

Most companies believe they make it a priority to really know their customers, but the perception of many consumers is that businesses don't make the effort to understand them. A recent study conducted by Researchscape on behalf of cloud and big data integration vendor Talend revealed that organizations are making a significant effort to spread customer data throughout their businesses and to ensure that the insight that data provides drives decision making.

Read more at Baseline.

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